Shipping Policy
We’re pleased to offer FREE shipping on all orders, with no minimum spend.
At Valen Boutique, we aim to make your shopping experience as smooth and transparent as possible. Below you’ll find everything you need to know about how and when your order will arrive.
Processing Time
All orders are processed within 1–7 business days, depending on stock availability.
This time allows us to carefully prepare and dispatch your order before it begins its journey to you.
You’ll receive a confirmation email once your order has been processed and shipped.
Shipping Time
We currently only offer standard shipping.
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Estimated delivery time: 7–14 business days
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Shipping cost: Free on all orders
Delivery times are estimates and may vary slightly depending on your location and external factors such as courier delays.
Order Tracking
Once your order has been dispatched, you’ll receive an email with tracking details, allowing you to follow your parcel every step of the way.
Please allow some time for tracking information to update after dispatch.
Holiday & Peak Period Delays
During busy periods such as holidays, seasonal sales, or peak shopping times, shipping and processing times may be slightly longer than usual.
While we always do our best to deliver within the estimated timeframe, occasional delays can happen due to increased demand or courier backlogs. We appreciate your patience during these times.
Need Help With Your Order?
If you have any questions about your order or delivery, our customer support team is always happy to help.
📧 Email: contact@valenboutique.com
⏱ Response time: Within 24–48 hours