Yes — we offer FREE standard shipping on all orders, with no minimum spend.

Our standard delivery time is 7–14 business days after dispatch.

Please note that delivery times are estimates and may vary slightly depending on your location and external factors such as courier delays.

Orders are processed within 1–7 business days, depending on stock availability.

Once your order has been processed and shipped, you’ll receive a confirmation email with tracking details.

Yes. Once your order has been dispatched, you’ll receive an email with a tracking number so you can follow your delivery.

Please allow some time for tracking updates to appear after dispatch.

Yes. During busy periods such as holidays, seasonal sales, or peak shopping times,
delivery may take slightly longer than usual. We always aim to keep delays to a minimum and appreciate your patience during these times.

If you need to change or cancel your order, please contact us as soon as possible.

Once an order has been processed or shipped, we may not be able to make changes, but we’ll always do our best to help.

We accept secure payments via major debit and credit cards and other trusted payment providers available at checkout.

All payments are processed securely.

You may request a return within 14 days of receiving your order, provided the item is unused, unworn, and in its original condition.

Please visit our Returns & Refunds page for full details.

Once your return is received and approved, refunds are processed within 5–10 business days, depending on your payment provider.

Each product has its own size guide available on the product page, as sizing may vary between items.

We recommend checking the product-specific size guide before placing your order.

If you’re unsure or between sizes, we generally recommend sizing up for comfort.

If you need help, feel free to contact us before ordering.

We do our best to ensure product images accurately represent each item.
However, slight variations in colour may occur due to lighting or screen settings.

If your order arrives damaged, faulty, or incorrect, please contact us within 48 hours of delivery with your order number and clear photos of the issue. We’ll resolve it as quickly as possible.

Please contact us immediately if you’ve entered an incorrect delivery address. If the order hasn’t yet been processed, we may be able to update it.